1. INTRODUCTION

1.1

Welcome to the Carrefour Platform (the “Site”). Please read these Terms of Service carefully before using the Site or opening a Carrefour account (“Account”) so that you understand your legal rights and obligations with respect to Carrefour Global Limited and its affiliates and subsidiaries (collectively referred to as “Carrefour”, “we”, “us”, or “our”).

The “Services” include:

• (a) the Site
• (b) services provided through the Site and Carrefour applications
• (c) all content such as text, images, videos, software, and other materials (“Content”)

Any new features added to the Services will also be subject to these Terms.

1.2

The Services provide an online platform that allows buyers (“Buyer”) and sellers (“Seller”) to transact (collectively “Users” or “you”).

Carrefour is not a party to any transaction between Buyer and Seller and holds no responsibility for:

• contracts
• product listings
• warranties

Carrefour may remove any content in accordance with Section 6.4 but does not guarantee that transactions will be completed.

1.3

Before using the Site, you must accept these Terms and the Privacy Policy.

1.4

Carrefour may modify, suspend, or discontinue any part of the Services at any time. Some features may be released in beta and may not function properly.

1.5

Carrefour reserves the right to refuse access or account creation at its sole discretion.

IMPORTANT NOTICE

By using Carrefour Services, you agree to these Terms.

If you are under 18 (or legal age in your country), you must have parental consent.

2. PRIVACY

2.1

Your privacy is important to Carrefour. By using our Services, you:

• (i) consent to data collection as per the Privacy Policy
• (ii) acknowledge shared rights over your User Information
• (iii) agree not to share your data with third parties without permission

2.2

Users receiving another user’s data must:

• follow data protection laws
• allow deletion upon request
• allow access to stored data

3. LIMITED LICENSE

3.1

Carrefour grants you a limited, revocable license to use the Services.

All intellectual property (logos, trademarks, content) belongs to Carrefour or its partners.

You may NOT:

• copy or resell content
• modify or reproduce materials
• use bots or scraping tools

3.2

You may link to the Site, but must not imply endorsement by Carrefour.

4. SOFTWARE

Any software provided remains the property of Carrefour or third parties.

5. ACCOUNTS AND SECURITY

5.1

You must:

• create a unique User ID
• provide accurate information

Carrefour may suspend inappropriate accounts.

5.2

You must:

• keep your password secure
• report unauthorized use
• update your information

You are responsible for all activity under your account.

5.3

Carrefour may suspend or terminate accounts for:

• fraud
• abuse
• multiple accounts
• suspicious activity

5.4

You may close your account, but must complete all pending transactions.

5.5

Services are only available in approved countries.

6. TERMS OF USE

6.1

Your access may be terminated if you violate these Terms.

6.2 Prohibited Activities

You agree NOT to:

• post illegal or harmful content
• violate laws
• impersonate others
• manipulate prices
• use bots/emulators
• upload viruses
• spam or harass users
• infringe intellectual property

6.3

You are responsible for all content you upload.

6.4

Carrefour may remove any content that:

• violates rules
• receives complaints
• breaches laws

6.5

Carrefour may disclose data to authorities if required by law.

7. VIOLATIONS

Violations may result in:

• account suspension
• listing removal
• legal action

8. INTELLECTUAL PROPERTY CLAIMS

8.1

Carrefour does not allow IP violations.

8.2

Users act independently; Carrefour does not own listed products.

8.3

IP owners can submit complaints with proof.

9. PAYMENT METHODS

Carrefour supports:

• Credit/Debit Cards
• Cash on Delivery (selected regions)
• Bank Transfer
• Installment Plans
• Deferred Payments (if available)

9.2

Payment methods cannot be changed after payment.

9.3

Carrefour is not responsible for incorrect payment details.

10. SELLER WALLET

10.1

Your Seller Wallet stores your earnings.

10.2

You may withdraw funds to your bank account.

10.3

Withdrawal limits and fees may apply.

10.4

Funds are credited after successful delivery.

10.5

Withdrawal requests cannot be changed once submitted.

10.6

Carrefour may correct transaction errors.

10.7

Funds may be adjusted for:

• disputes
• fraud
• refunds
• fees

10.8

Carrefour may freeze or limit your wallet if needed